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Short URL: https://scripts.sil.org/SILTD_Support

SIL Tai Dam Font FAQ, Known Issues and Support

NRSI staff, 2004-04-22

SIL Tai Dam and Unicode

This SIL Tai Dam fonts are a pre-Unicode or “legacy” font system. These fonts are superceded by the Unicode-encoded  Tai Heritage Pro font.

Table of Contents for this web page:

Frequently Asked Questions

Question: Why isn’t my keyboard working correctly?

Answer: This may be due to the Smart Quotes feature of many programs – If this feature is turned on you will get incorrect results when using the keyboards. Turn this feature off when using the keyboards.

Known Issues

Documentation troublesome in Acrobat Reader 3 - Win/Mac

When printing the Users Guide from Acrobat Reader 3, some of the standard Roman characters and punctuation may print with the wrong font (such as Times New Roman or Courier New). In some cases the TaiHeritage-Bold font will also print erroneous characters. Using Acrobat Reader 4 will avoid this problem.

Postscript Names

The Postscript names used within the font do not conform to Adobe’s guidelines and could cause problems with some applications. We will consider changing them if there is enough need from users.

Contact Us

As our fonts and utilities are distributed at no cost, we are unable to provide a commercial level of personal technical support. We will, however, try to resolve problems that are reported to us.

We do hope that you will report problems so they can be addressed in future releases. Even if you are not having any specific problems, but have an idea on how this system could be improved, we want to hear your ideas and suggestions.

Please note that our software products are intended for use by experienced computer users. Installing and using them is not a trivial matter. The most effective technical support is usually provided by an experienced computer user who can personally sit down with you at your computer to troubleshoot the problem.

General troubleshooting information, including frequently asked questions, can be found in the documentation. Additional information is also available on the FAQ pages. If that fails to answer your question, please contact us by starting a topic on the  Language Software Community site.

We also have an email contact form, however we will responding to those messages only as staff resources allow. Please use the new community site before using the form.


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